Frequently Asked Questions

Q: Where is my digital prize email and/or prize?

A: There is currently a delay in the shipment, either via postal or digital of the prizes for this promotion and we sincerely apologize for this. We thank you in advance for your patience with this matter. Please be aware that all winners are considered potential winners until the verification process is completed.

Q: Why can’t I register with my P.O. box address?

A: Our shipping service cannot ship any prizes to a P.O. box, so if you’re identified as a winner, we need to send the prize to your home. Also, your home address allows us to identify your residence for eligibility purposes.

Q: If I register for the promotion, what will my information be used for?

A: Personally identifiable information that you provide by participating in the promotion may be used to administer the promotion.

Q: May I enter on more than one account?

A: No, you can only enter with one account (one email address). If it is discovered that a person has registered or attempted to register more than once using multiple email addresses or residential addresses, multiple identities, IP addresses, use of proxy servers, or like methods, all of that person’s entries will be declared null and void and that person will not be awarded any Prize that he/she might have been entitled to receive.

Q: Once I complete a registration, will I be able to change any information?

A: For purposes of the Promotion, an Entrant’s residential address and e-mail address will be the physical address and e-mail address submitted at the time of entry. Entrants will not be allowed to change their physical address or e-mail address.

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